100% PASS QUIZ 2025 PEOPLECERT ITIL-4-SPECIALIST-HIGH-VELOCITY-IT: ACCURATE NEW ITIL 4 SPECIALIST: HIGH-VELOCITY IT EXAM TEST DURATION

100% Pass Quiz 2025 Peoplecert ITIL-4-Specialist-High-velocity-IT: Accurate New ITIL 4 Specialist: High-velocity IT Exam Test Duration

100% Pass Quiz 2025 Peoplecert ITIL-4-Specialist-High-velocity-IT: Accurate New ITIL 4 Specialist: High-velocity IT Exam Test Duration

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 2
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 3
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 5
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q71-Q76):

NEW QUESTION # 71
A service consumer has asked a commercial service provider to develop a new document storage service. The service consumer has a limited budget and the employees that will use the service have a long list of requirements.
Which is the BEST approach for collecting the requirements?

  • A. Postpone the requirements gathering until a budget increase is approved
  • B. Use standard templates to define requirements without user input
  • C. Work with the users to establish a set of requirements and involve the customer in clarifying and agreeing on the requirements
  • D. Focus only on the most critical requirements to reduce costs

Answer: C


NEW QUESTION # 72
An organization is aiming to develop a partnership relationship with its service consumers. One of the objectives is to increase the level of trust and customers' satisfaction by establishing a service mindset across the organization.
Which initiative is the BEST way to achieve it?

  • A. Increase the number of service-level reviews with consumers
  • B. Create a centralized service management team
  • C. Develop interpersonal skills and service empathy in all teams
  • D. Automate service-related tasks

Answer: C


NEW QUESTION # 73
A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?

  • A. The service must support multiple file formats for upload
  • B. The service should be available 99.9% of the time
  • C. The service must comply with data privacy regulations
  • D. The service will display a list of items uploaded by the user

Answer: D


NEW QUESTION # 74
An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service.
Which activity would MOST help the organization at this stage?

  • A. Setting stricter service-level expectations with the supplier
  • B. Training internal employees to work with the supplier
  • C. Conducting regular performance audits of the supplier
  • D. Integrating supplier activities into the organization's value streams

Answer: D


NEW QUESTION # 75
The service desk procedure for printer incidents is to verify that this is a hardware fault, and then contact a supplier. The supplier has a contract to repair or replace faulty printers within two days. A user contacts the service desk to say that their printer is broken, and they urgently need a printout of a contract or a significant sale will be lost.
What should the service desk agent do?

  • A. Log a call with the supplier, but also arrange for the contract to be printed at another printer and delivered to the user
  • B. Advise the user to wait for the supplier to resolve the issue
  • C. Replace the printer with a backup unit temporarily
  • D. Escalate the issue to the IT manager for a decision

Answer: A


NEW QUESTION # 76
......

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